General Terms and Conditions of Sale - SYNTEAL
All sales and orders accepted by SYNTEAL (hereinafter the "Seller") are governed by the terms and conditions of sale included in the Seller's offers, acceptance of contracts, order forms and/or delivery documents as well as these general terms and conditions of sale. In the event of a conflict between, on the one hand, the Seller's special conditions and/or general conditions of sale and, on the other hand, the Buyer's special conditions and/or general conditions of purchase, the Seller's special conditions and/or general conditions of sale shall prevail and the Buyer undertakes to respect them.
A firm sale cannot be canceled by the Buyer except in the case of loss or damage prior to delivery, in which case the Seller shall not be liable to the Buyer except for the reimbursement of deposits or of the price paid by him with the exclusion of damages.
The reception of the products by the Buyer ends all recourse against the Seller except for claims that must be made within 8 days of receipt to be valid.
No discount will be granted for early payment. In accordance with the provisions of Article L.441-6 paragraph 12 of the French Commercial Code, any partial or total non-performance by thebuyer of its payment obligations or any delay in payment in relation to the due date indicated on the invoice, shall automatically result in the payment of a penalty calculated at 3 times the legal interest rate in force on the due date. The interest shall start to run from the date of payment shown on the invoice and shall continue to run until the day of full payment of the sums due. Any month started shall be due in full. The amount of the fixed compensation for collection costs is set at €40.
In case of deferred payments or installments, the failure to settle a deadline will result in the legal right to accelerate the maturity. In this case, the full price and VAT and all other sums due to any reason whatsoever to the Seller will become immediately due.
The terms of payment mentioned in I of Article L.441-1 shall specify the conditions of application and the interest rate of the late payment penalties payable on the day following the date of payment shown on the invoice, as well as the amount of the flat-rate compensation for the creditor's recovery costs in the event that the sums due are paid after this date. Unless otherwise provided, which may not however set a rate lower than three times the legal interest rate, this rate shall be equal to the interest rate applied by the European Central Bank to its most recent refinancing operation plus 10 percentage points.
In addition, any delay in payment shall result in a fixed penalty, at the expense of the buyer of 15% of the amount of the unpaid invoice.
By express agreement, the goods supplied remain the property of the Seller until the last day of full payment of the price, VAT and accessories in accordance with Article L624-16 of the Commercial Code. Despite this reservation of title, all goods travel at the risk of the Buyer.
These Terms and Conditions and any sale or other transaction between the Seller and Buyer are governed by French law. With regard to international sales, the implementation of the UN Convention on Contracts for the International Sale of Goods of 11 April 1980 is excluded to the extent that the Convention would be incompatible or inconsistent with these Terms and Conditions of Sale. For all disputes relating to sales of goods and these terms and conditions, as much in terms of their validity, as their interpretation, performance or termination and their consequences, even if multiple defendants or third parties and whatever payment terms, the exclusive jurisdiction is made to the Commercial Court of COMPIEGNE. This grant of jurisdiction is stipulated in favor of the Seller, which reserves the right to take all other jurisdictions that have vocation to be competent.
The General Data Protection Regulation (GDPR) which came into force on 25 May 2018 requires transparent, clear and concise information when collecting your personal data.
The personal data collected is processed by SYNTEAL as the data controller. The company's full contact details are :
Name of the organisation : SAS SYNTEAL - Name of the legal representative : Philippe CONTI
Postal address: Route de Boran 60460 PRECY-SUR-OISE - Telephone number: 03 44 27 66 93 - E-mail address: firstname.lastname@example.org
The company's personal data protection officer is :
Name of the organisation: ACS RGPD (AGENCE RGPD Hauts-de-France) - Name of the legal representative: Mr Pierre-Antoine BAUDE
Postal address: 7 rue du Virval 62100 CALAIS - Telephone number: 0669983348
The personal data collected is used and stored only for the purpose of :
- Marketing. The legal basis for the processing is the legitimate interest (Article 6f of the GDPR) to promote our products and attract new customers;
- Commercial relationship. The legal basis for the processing is the performance of a contract (Article 6b of the GDPR).
- Newsletter management. The legal basis for the processing is the legitimate interest (article 6f of the RGPD), namely the need to communicate with customers about the structure's news;
The applicable retention period is as follows:
- For prospecting purposes, personal data is kept for 3 years from the last contact;
- During the contractual relationship, personal data is kept in accordance with the application of the contract;
- Beyond the commercial relationship, personal data is kept for 5 years (commercial prescription period Art. L. 110-4 of the Commercial Code) to prevent a possible dispute;
- Invoices are kept for 10 years from the end of the financial year (Art. L. 123-22 of the Commercial Code).
SYNTEAL and, where applicable, its subcontractors, are recipients of your personal data. SYNTEAL ensures in advance that its subcontractors comply with the obligations of the RGPD. No data is transferred outside the European Union.
The personal data collected may include : Surname; First name; Language spoken; Professional postal address; Professional e-mail address; Professional telephone number; Bank details.
No decisions are taken automatically. We are very committed to respecting this regulation. You may at any time request to have your rights respected in accordance with articles 15 to 21 of the RGPD (right of access, rectification, deletion, limitation, opposition, portability).
This request can be made either by contacting SYNTEAL at the following address: email@example.com, or by contacting the Data Protection Officer at the following address: firstname.lastname@example.org or directly to the French supervisory authority (CNIL) at the following address: https: //www.cnil.fr/ or by telephone on 03 44 27 66 93. Your request will be processed within the time limits imposed by the French National Commission for Information Technology and Civil Liberties (CNIL) and the RGPD.